Refund Policy
EmailSoftwares.com offers a 100% refund on all software products. If a customer is dissatisfied with the performance of our product, they are eligible for a refund or partial money-back guarantee. At EmailSoftwares.com, we respect your privacy and only collect personal information when provided voluntarily. There is no obligation for visitors to submit personal data in order to access our website. We adhere to the highest security practices to safeguard against the loss, misuse, and alteration of customer data. Refund processing typically takes 5 to 7 business days.
Refund/Money-Back Guidelines:
- Ensure that the product or software was purchased through EmailSoftwares.com.
- Refunds are available only for software purchased within the last 30 days.
- A "Letter of Destruction" is required, which is a written request allowing us to remove the software from all devices on which it has been installed. We may also request physical inspection to confirm proper deletion of the software.
Refunds are applicable under these conditions:
- The software does not perform as shown in the demo version.
- Our tech support team is unable to resolve the issue.
Refunds will not be issued in the following scenarios:
- If the customer no longer wants the software.
- If the software was purchased by mistake.
- If the software was purchased unintentionally.
- If the customer cannot operate the software or apply the license policy on their system.
- If the software was purchased for an incompatible platform.
- If the refund request is made after 30 days of purchase.
- If the demo version was not reviewed before purchase.
- If the software fails to perform its intended function, the user may be asked to upload a recoverable file to our FTP server for further investigation. An NDA (Non-Disclosure Agreement) will be required to protect the confidentiality of customer information. A refund will not be issued if the user refuses to sign the NDA.
At EmailSoftwares.com, we are committed to providing excellent customer service and ensuring your satisfaction with our products.
